Your Outlook settings will need to be configured to properly connect to SharpSpring. Refer to Microsoft's external documentation for information on disabling multi-factor authentication and using application passwords. Be aware that Microsoft Outlook application passwords require that two-step verification is enabled. This also means that you will need to use an application password in order to enable Mail Sync. In order to connect and use Mail Sync with Microsoft Outlook, you will need to disable multi-factor authentication. If your Microsoft Outlook account has multi-factor authentication enabled, you will be unable to use Mail Sync's name and password connection features.
Mail Sync is not compatible with Microsoft Outlook multi-factor authentication.
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